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Here is information explaining the full process of how to order a garden room from Garden Room Sanctuary. From initial enquiry to the delivery and construction of garden office rooms, lodges and summer houses.
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We aim to make the process of ordering a garden room or lodge from us as easy as possible.
When an initial enquiry has been made, a member of our sales team will be more than happy to discuss any information that may be required. This can vary from what design and size of garden room or a step by step guide of how they are built, we really will discuss anything. If a customer is happy to proceed, a site survey will be arranged. A site survey is carried out to assess the garden and surrounding area. This process checks the level, type of ground and the access available. Instructions will be given on any site preparation that may be required prior to installation. Once all relevant information has been collected, we can advise on which size and design of garden office room or lodge may be best suitable for the requirements needed.
When an order is placed a 50% deposit is required. An installation date will then be allocated and all necessary materials and any extras that may be required will be ordered.
One of our garden room fitting teams will arrive on the installation date. Our team will liaise with you on the positioning of the garden office room, placement of the doors, window and electrical points. When this information is agreed, the fitting team will then proceed with the construction of the garden room. The garden office fitting team will be happy to talk with you throughout the build, show the various stages of the construction and answer any questions there may be.
On site build times are between 5 to 10 working days. The fitting team allocated will treat your home and garden with respect, making sure to leave the garden area as clean as possible during instillation. Upon completion, the garden room will be thoroughly cleaned and all waste and packaging removed. A satisfactory completion sign off form will be presented. This is to be completed by you to confirm you are happy with your finished garden room. The fitting team will then hand over the keys, leaving you with an amazing new space ready to be painted and furnished. The final invoice of 50% will then be issued. Once the final invoice has been paid you will receive the guarantee and care/maintenance information.
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What is included in the price?
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Contact Us
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Company registration number: 10925646
Address: Skipton, North Yorkshire, BD23 6AZ, United Kingdom
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